We normally process each withdrawal request the same business day, if requested before 3pm EST Monday to Friday (not including US Fed Bank holidays). However, in case of shortage of data on the client side, or delays on third-party side, the processing time may be longer and can take up to 3 business days.
All funds must be returned to the source of the original deposit, including the same BTC wallet that was used to make the deposit. To request a change of BTC wallet you must contact firstname.lastname@example.org. Only one request per month is allowed.